Merlin's Realm Workload and Wait times
All caught up
Posted by Casey Bopp on
All retail orders have been crafted. We are finally caught up with retail. Orders are expected to ship within 1 week. Haazaa! :)
Catching up
Posted by Casey Bopp on
Woohoo! It has been a busy season. We are still backed up, however we are now making some headway and will be clearing up some orders. I'm working to have a faster email response time, I'm very sorry about the delays. I have put a hold on all new copper healing wands and energy amulets. Copper pyramids have just become discontinued. Current status: Retail orders: 17......... (Worked through the night and made it 8 now :) who needs sleep, not this wizard! ) Oldest being 7 weeks old. We still have 4 orders that were placed in July. Wholesale Orders: 8...Oldest placed in JuneApprox 400...
Delays
Posted by Casey Bopp on
Wait time: Short answer: somewhere between 1 week and 1 month. Long answer: Wow, we are busy...slammed.....buried, I'm going to go with "buried" with orders. Retail: 16 orders: Shipped 0 today. 6 of those orders were placed in July. Wholesale orders: 6... or was it 7. Packed up 50 wands today for Flagstaff AZ. Shipped 0 orders. 1 new wholesale order came in today. Wood shop: Spent 30 minutes sanding wand blanks. We are down to 13 blanks left, with 150 needed for orders. New possible wood shop employee did not come in today. Administration: Paid the unemployment insurance...
July Delays
Posted by Casey Bopp on
Short Story: Super busy, expect delays. Oldest order is 7 weeks old (custom copper wand). If you need your order by a specific date, please email us. Pyramids, amulets and custom copper wands can expect around 3-5 weeks before they are shipped. Long story: First off, I want to say, Thank You, Thank You, Thank You. We are slammed busy on all of our business streams.Wholesale: Oldest order 12 weeks old. Workload: 300 + wandsRetail Store: Busy from 1pm to 4 pm.Amazon: Needs 250 wand this month (increasing monthly through Christmas)Website Retail orders: 14 orders on the board, with the...
June Workload
Posted by Casey Bopp on
Orders in que to be made/shipped : 9 We are working hard but a good amount of our order are for custom wands and amulets, these both take a good amount of time to make, so we are a little behind. Amulet orders and custom copper wands are taking around 4 weeks before we ship them. Chimera Oak wands are shipping within 1 week. Thank you for your patience. -Merlin